# Dispatch Board

The dispatch board is a visual schedule that shows all your jobs and technicians in one view. Jobs appear as color-coded cards you can drag and drop to assign, reschedule, or reorganize your day in seconds.

## How It Works

1. **Open the dispatch board.** Click "Dispatch Board" in the main menu. You'll see a calendar-style grid with technicians listed on the left and time slots across the top.
2. **See your jobs.** Each job is a card showing the customer name, service type, address, and time. Cards are color-coded by status:
   * **Blue** -- scheduled but not started
   * **Yellow** -- technician is on the way or checked in
   * **Green** -- completed
   * **Red** -- overdue or needs attention
3. **Drag and drop.** To move a job, click and drag its card to a different time slot or a different technician's row.
4. **View job details.** Click any job card to see the full details: customer info, service notes, assigned technician, and job history.
5. **Check real-time updates.** As technicians check in, start work, or complete jobs in the field, the board updates automatically. No need to refresh.

## Tips

* **Filter by date** to focus on today, tomorrow, or any day of the week.
* **Unassigned jobs** appear in a sidebar. Drag them onto a technician's row to assign them.
* **Watch the colors.** If you see red cards piling up, something needs your attention.

***

**Related Pages**

* [Assigning Jobs](/ai-voice-agent-and-dispatch/proforge-csr/dispatch/assigning-jobs.md)
* [Managing Schedules](/ai-voice-agent-and-dispatch/proforge-csr/dispatch/managing-schedules.md)
* [Completing a Job (Technician View)](/ai-voice-agent-and-dispatch/proforge-csr/field-service/completing-a-job.md)


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