# Field Service

Field Service is the mobile side of Proforge CSR, built for your technicians. It gives each tech a simple daily job list on their phone, with everything they need to check in, do the work, log what they did, and close out the job -- all without calling the office.

## What's Included

* **My Jobs** -- a daily list of assigned jobs with addresses, customer info, and service details
* **Job Completion** -- check in on arrival, log labor and parts, capture a customer signature, and check out when done
* **Service Requests** -- create new service requests from the field if a tech discovers additional work needed

## How It Fits Together

When the office assigns a job on the dispatch board, it immediately appears in the technician's job list on their phone. As the tech updates the job (checked in, work started, completed), the dispatch board updates in real time so the office always knows what's happening.

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**Related Pages**

* [My Jobs](/ai-voice-agent-and-dispatch/proforge-csr/field-service/my-jobs.md)
* [Completing a Job](/ai-voice-agent-and-dispatch/proforge-csr/field-service/completing-a-job.md)
* [Service Requests](/ai-voice-agent-and-dispatch/proforge-csr/field-service/service-requests.md)
* [Dispatch Board](/ai-voice-agent-and-dispatch/proforge-csr/dispatch/dispatch-board.md)
* [Technician Setup](/ai-voice-agent-and-dispatch/proforge-csr/csr-settings/technician-setup.md)


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