> For the complete documentation index, see [llms.txt](https://docs.proforgeerp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.proforgeerp.com/workflow-automation/workflow-builder/actions.md).

# Actions

Actions are the "do that" part of your workflow. Once a trigger fires, actions are the blocks that actually do the work — sending emails, creating records, updating fields, notifying team members, or sending text messages.

You can chain multiple actions together. For example, when a Sales Order is submitted, you could create an invoice, then send an email to the customer, then assign a follow-up task to your team.

## How it works

1. **Drag an action block onto the canvas** — Open the left sidebar and browse the available actions. Drag the one you need onto the canvas below your trigger.
2. **Configure the action** — Click the action block to open its settings. Fill in the required fields (like who to email, what record to create, etc.).
3. **Connect it** — Draw a line from your trigger (or previous action) to this action block.
4. **Add more actions (optional)** — You can drag additional action blocks and chain them one after another.

## Available actions

| Action                                                                           | What it does                                                           |
| -------------------------------------------------------------------------------- | ---------------------------------------------------------------------- |
| [Send Email](/workflow-automation/workflow-builder/actions/send-email.md)        | Send an automated email to one or more people                          |
| [Send SMS](/workflow-automation/workflow-builder/actions/send-sms.md)            | Send a text message to a phone number                                  |
| [Create Record](/workflow-automation/workflow-builder/actions/create-records.md) | Create a new record (invoice, task, order, etc.)                       |
| [Update Record](/workflow-automation/workflow-builder/actions/update-records.md) | Change field values on an existing record                              |
| [Notification](/workflow-automation/workflow-builder/actions/notifications.md)   | Show a pop-up alert, add to the notification center, or create a to-do |
| [Assign To](/workflow-automation/workflow-builder/actions/assign-to.md)          | Assign a record to a team member                                       |

## Related pages

* [What Are Triggers?](/workflow-automation/workflow-builder/triggers.md)
* [What Are Conditions?](/workflow-automation/workflow-builder/conditions.md)
* [Building a Workflow](/workflow-automation/workflow-builder/building-a-workflow.md)


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